Expect an answer under 6 hours, but normally much faster. Sending multiple requests will result on a delayed response from our team.
We are sorry, but due to multiple abuses, we aren't able to offer Free Trial Accounts anymore.
RECOVER SUBSCRIPTION ID
Ordering an IPTV Subscription is easy, just go to https://iptv.luxe/buy and follow the instructions.
Our system is fully automatized and you'll receive your subscription details by email immediately after paying.
Login to the CLIENT-AREA using your subscription ID (sub_xxxxxxx), click the RENEW button and follow the instructions.
If you don't need your subscription anymore, just let it expire and it will be canceled automatically.
No. Due to previous abuses, we currently don't provide Free Trials.
Your subscription details were sent to the email address used on the payment form.
You can access and manage your IPTV subscription on the CLIENT-AREA.
We Support All Devices, Apps and Platforms.
You can watch IPTV.LUXE channels on SMART TV, PC, MAC, IOS, ANDROID, MAG, STB, ENIGMA2, FORMULER and many more.
You can add UNLIMITED devices.
PRO Subscriptions allow you to watch one channel at a time, while MULTI-USER subscriptions allow you to watch two channels a time.
Login to the CLIENT-AREA using your Subscription ID and add your MAC Address at the bottom.
YES, we fully support and welcome VPN usage.
NO, but it depends if your ISP censors IPTV
BT, TELEFONICA and VIRGIN censor IPTV and you'll need a VPN to watch our channels
We support a wide range of Operating Systems, Smart TV's, Set Top Boxes & Apps.
Set TOP Boxes:
- Nvidia Shield TV
- Starlive v3 / v4 / v5
- StarSat HD6060
- Revolution 60/60
- Formuler Z8
- Infomir MAG - ALL Models, but 420 and 424, only android based models. Old MAG devices, like 2xx models, may not support loading +17,000 channels. Reducing the number of countries (channels) seems to fix most problems. Get in touch with the support if you need help with older MAG Models.
- Amazon Fire TV Stick / Fire TV Media Player
- Dreamlink T2
- GooBang Doo XB-III
- Beelink AP34
- MINIX NEO U1
- MATRICOM G-BOX Q3
- ZIDOO H6 PRO
- RVEAL MEDIA TV TUNER
- THE EZ-STREAM T18
- Q-BOX 4K ANDROID TV
- ROKU ULTRA 2017
- THE T95Z PLUS
- YOKA KB2 PRO TV
- DOLAMEE D5 ANDROID TV
- XIAOMI MI ANDROID BOX
- Smarters IPTV Player
- Free TV Player
- MyIPTV Player
- Best Player & IPTV
- Smart IPTV App
- GSE IPTV Player
- IP-TV Player
- Perfect Player
- TOCA Player
- All M3U, M3U8 IPTV Players
and many more !
If you don't see your device listed above, please contact us
1 - IPTV.Luxe ("Us" or "We") provides the https://iptv.luxe website and various related services (collectively, the "Website") to you, the User, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the "Terms of Service"), as well as any other written agreement between us and you.
2 - In addition, when using particular services or materials on this Website, Users shall be subject to any posted rules applicable to such services or materials that may contain terms and conditions in addition to those in these Terms of Service. All such guidelines or rules are hereby incorporated by reference into these Terms of Service.
3 - These Terms of Service are effective as of 21 of September 2017. We expressly reserve the right to change these Terms of Service from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this Website and these Terms of Service from time to time and to familiarize yourself with any modifications.
5 - We reserve the sole right to either modify or discontinue the Website, including any of the Website’s features, at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new features that augment or enhance the then-current services on this Website shall also be subject to these Terms of Service.
6 - Your use of the Website is subject to all applicable laws and regulations, and you are solely responsible for the substance of your communications through the Website. By posting information in or otherwise using any communications service, chat room, message board, newsgroup, software library, or other interactive service that may be available to you on or through this Website, you agree that you will not upload, share, post, or otherwise distribute or facilitate distribution of any content — including text, communications, software, images, sounds, data, or other information — that:
7 - Is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), or otherwise violates our rules or policies Victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability Infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party Constitutes unauthorized or unsolicited advertising, junk or bulk email (also known as "spamming"), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling Contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party Impersonates any person or entity, including any of our employees or representatives
7 - We neither endorse nor assume any liability for the contents of any material uploaded or submitted by third party users of the Website. We generally do not pre-screen, monitor, or edit the content posted by users of communications services, chat rooms, message boards, newsgroups, software libraries, or other interactive services that may be available on or through this Website. However, we and our agents have the right at their sole discretion to remove any content that, in our judgment, does not comply with these Terms of Service and any other rules of user conduct for our site, or is otherwise harmful, objectionable, or inaccurate. We are not responsible for any failure or delay in removing such content. You hereby consent to such removal and waive any claim against us arising out of such removal of content.
8 - You agree that we may at any time, and at our sole discretion, terminate your membership, account, or other affiliation with our site without prior notice to you for violating any of the above provisions. In addition, you acknowledge that we will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in investigating suspected criminal violations. Third Party Websites
9 - This site may link you to other sites on the Internet or otherwise include references to information, documents, software, materials and/or services provided by other parties. These sites may contain information or material that some people may find inappropriate or offensive.
10 - These other sites and parties are not under our control, and you acknowledge that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites, nor are we responsible for errors or omissions in any references to other parties or their products and services. The inclusion of such a link or reference is provided merely as a convenience and does not imply endorsement of, or association with, the Website or party by us, or any warranty of any kind, either express or implied. Intellectual Property
11 - All custom graphics, icons, logos, and service names used on the Website are registered trademarks, service marks, and/or artwork held under copyright of IPTV.Luxe or its Affiliates. All other marks are property of their respective owners. Nothing in these Terms of Service grants you any right to use any trademark, service mark, logo, and/or the name or trade names of IPTV.Luxe or its Affiliates. Disclaimer of Warranties
12 - Content available through this Website often represents the opinions and judgments of an information provider, site user, or other person or entity not connected with us. We do not endorse, nor are we responsible for the accuracy or reliability of, any opinion, advice, or statement made by anyone other than an authorized IPTV.Luxe spokesperson speaking in his/her official capacity. Please refer to the specific editorial policies posted on various sections of this Website for further information, which policies are incorporated by reference into these Terms of Service.
13 - You understand and agree that temporary interruptions of the services available through this Website may occur as normal events. You further understand and agree that we have no control over third party networks you may access in the course of the use of this Website, and therefore, delays and disruption of other network transmissions are completely beyond our control.
14 - You understand and agree that the services available on this Website are provided "AS IS" and that we assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. International Use
15 - You agree that due to the nature of IPTV services your account can be terminated without prior notice.
16 - No refunds will be issued under any circumstances.
17 - All subscriptions expire automatically unless manually renewed. No automatic charges will be made to your credit card
18 - Only one MAC address is permitted per subscription, including multi-user subscriptions.
19 - All orders are binding and non-cancelable.
20 - Although this Website may be accessible worldwide, we make no representation that materials on this Website are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this Website from other locations do so on their own initiative and are responsible for compliance with local laws. Any offer for any product, service, and/or information made in connection with this Website is void where prohibited. Termination
21 - You agree that we may, in our sole discretion, terminate or suspend your access to all or part of the Website with or without notice and for any reason, including, without limitation, breach of these Terms of Service. Any suspected fraudulent, abusive or illegal activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities.
22 - Upon termination or suspension, regardless of the reasons therefore, your right to use the services available on this Website immediately ceases, and you acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or this Website. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection with such termination or suspension. Governing Law
23 - These Terms of Service and any dispute or claim arising out of, or related to them, shall be governed by and construed in accordance with the internal laws of the us without giving effect to any choice or conflict of law provision or rule.
24 - Any legal suit, action or proceeding arising out of, or related to, these Terms of Service or the Website shall be instituted exclusively in the federal courts of Santa Clara, CA, Unites States of America.
25 - Re-streaming IPTV.LUXE channels is strictly forbidden. Any account found re-streaming will be banned without a refund.
26 - IPTV subscriptions are personal a non transferable. Subscription sharing is strictly forbidden and lead to account banning.
September, 21st of 2017 (Last revision on the 22nd of October 2019) IPTV.LUXE
You can have unlimited devices with Pro subscriptions , but only one connection is allowed at the time, either using STB (MAG/ENIGMA/MAC Address) or M3U playlist (DESKTOP/MOBILE Apps/Smart TV).
- 1x STB + 1x MOBILE/DESKTOP/SMART TV - 1x DESKTOP + 1x MOBILE - 1x DESKTOP + 1x SMART TV - 1x MOBILE + 1x SMART TV - 2x SMART TV - 2x DESKTOP - 2x MOBILE
You can change your MAC address at any time on iptv.luxe client-area.
Only 1 MAC Address can be registered per subscription, including on Multi-User subscriptions.
STB stands for SET-TOP BOX, normally a MAG Box, Enigma2, Octagon Box including many others. These devices are authenticated via MAC Address (pre authorized by the provider) and use a Stalker Portalto access IPTV services.
There is a common misconception about the origin of buffering. Buffering (freezing) is directly related to the speed and stability of theclient internet connection (emphasis to stability) and not to Streaming Servers with 10Gb upload connections. It's essential to understand that buffering is something clients have to fix on their side and there's nothing IPTV providers can do about it.
The most common causes of buffering are low or unstable internet connection, other users hogging the bandwidth in your house, wrong LAN setup, weak WiFi signal, ISP speed throttling, bad IPTV Player among several other factors.
Do you have lots of users in your home? Disconnect them all and try again. Are your devices connected Wirelessly? WiFi is not suited for watchingIPTV, connect your devices via ethernet cable to enjoy smooth watching without interruptions.
Please follow iptv.luxe Anti Buffering Tips for the best IPTV experience.
Anti Buffering Tips:
Connect your IPTV Device via ethernet cable, powerline adaptor or strong Wireless N or AC
If your IPTV Device is connected via WiFi, move it closer to the router.
Change your WiFi channel to avoid interference with nearby devices.
Stop downloads on the local network (torrents, movies, YouTube videos)
Disconnect other devices on the same network that may be downloading on the background (updates, etc)
Using a VPN removes all buffering in cases where ISP's throttle the internet speed of IPTV traffic
Change the IPTV Player
Restart Internet Router
Restart IPTV Device
Use a different ISP
If you still experience buffering after the tips above, press “pause” for 10-15 seconds and resume, most of the time that will eliminate the need to buffer.
IPTV.LUXE channels are broadcasting in extremely high quality, so make sure you're connecting via a fast and stable internet provider. You can test your internet stability - stability is as important as speed - using this tool . Keep in mind that a minimum connection speed of 25Mbps is highly recommended. You should also use an ethernet cable or strong wireless (N/AC) on all your devices.
The bottom line is that client connections are responsible for buffering, not IPTV Providers.
iptv.luxe EPG (TV Guide) can be accessed via the following url:
We have no control over declined credit card payments because the process is fully handled by a 3rd party company, but we can give you some tips that will increase your credit card acceptance rate:
1. Check if your credit card number and expire date are correct;
2. Check if you've available credit/balance;
3. Turn OFF any VPN or Proxy that you may be using;
4. Use your Real Name and Address
5. Try different Credit Cards;
1 – WHAT IS IPTV? Internet Protocol Television (IPTV) uses Internet technology to send television programming to your TV. IPTV uses a broadband Internet connection for top international programming directly to your home without a satellite dish. Just connect your receiver to your IPTV Internet from the house and on your TV, then sit back and enjoy.
2 – WHAT IS THE DIFFERENCE BETWEEN TRADITIONAL AND SATELLITE IPTV PROGRAMMING? Traditional satellite dish requires the customer to install a dish on their whereabouts. IPTV offers a unique solution for customers who are unable to satellite programming (due to no sight to the satellite or apartment with its limitations). IPTV provides higher quality and cheaper than traditional satellite service.
3 – WHAT DO I NEED TO WATCH IPTV ON A SMART TV? To install and use the IPTV, you need the following: High-speed Internet connection (recommended or higher) at least 15 Mbps. A functioning Smart TV. Please check our IPTV setup tutorials to find the best solution for your case.
4- HOW DO I CHECK MY INTERNET SPEED & QUALITY? Please use speed test server below to test your internet connection, Do this few times through the day. This will give you a good idea of overall internet speed available to you. A stable 15.0 Mbps is the minimum requirement. http://fast.com
5 – CAN I USE THE IPTV AS I LIVE IN AN APARTMENT? Yes, IPTV is perfect for people who live in an apartment! IPTV works well everywhere with high-speed internet, including apartment buildings or high-rise buildings, or as a satellite TV dish cannot be installed at your home. Often traveling? Take the IPTV, and watch your favorite programs on the go or at the temporary destination.
6- CAN I BUY THE IPTV IF I DO NOT COME INTO CONSIDERATION FOR SATELLITE SERVICE? Yes, you can buy and use IPTV if you do not qualify for a satellite TV service. Since IPTV delivers international programming to your TV via the Internet, no satellite dish is required. Moreover, To qualify, you need a high-speed internet connection of at least 15.0 Mbps or higher.
7- WHY I CAN’T ACCESS MY ACCOUNT? First, please check your network connection, reboot your router and device, and then try again. Secondly, if your network connection is no problem, please check whether your account is used on other devices. as you can view from more than 1 device at the same time.
8- I AM NOT IN OR FROM USA/CAN OR THE UK. CAN I STILL SUBSCRIBE? Yes. Our service is available worldwide to everyone.
9- CAN I USE MY SUBSCRIPTION ON MULTIPLE DEVICES? You can use any number of devices with single-user subscriptions, but only one connection is allowed at the time, either using STB (MAG/ENIGMA/MAC Address) or M3U playlist (DESKTOP/MOBILE Apps). With multi-user subscriptions, you can watch IPTV on 2 devices at the same time, but only 1 MAC address can be registered per account. Find more info reading "Pro vs Multiuser Connections" on this page.
10- WHAT PAYMENT METHODS ARE AVAILABLE? Credit Card only.
11- DOES MY SUBSCRIPTION START TO BE ACTIVE RIGHT AFTER I MAKE A PAYMENT? Subscription starting to be active from the moment you will receive your activation credentials in your e-mail. Example: Peter subscribed for 12 Months on January1st at 23:55 and activation credentials were delivered January 2nd at 00:10, Peter subscription is starting to be active from January 2nd 00:10 for next 12 months.
12- HOW TO CHECK MY DEVICE? – Check your network connection, reboot your router and device, and then try again. – If you have PC/Laptop, etc. connected to same internet network check if you are not overloading your network with downloading or watching movies, etc… on these devices. – Your Internet needs to be minimum 15Mbit Download and 1 Mbit upload speed. – Reboot your devices and wait for 30 sec before turning them back on (STBs, Android Boxes, Routers, Cable modems) – Make sure you are connecting using a LAN (Ethernet) cable to devices and not via Wifi. – If your network connection is no problem, please check whether your account is used on other devices. – Check if the device/app/program got the latest software and firmware updates. – Check the download speed on the actual device that is streaming our service, you may have 50mbs on your computer, but the device could be considerably slower, indicating a problem on your internal network. – Check for any high processor demanding applications running in the background that can be stopped, this is very important for low-end devices. – Check if your ISP having problems in your area, an excellent site to check this is downdetector.co.uk – Try uninstalling and reinstalling your app/program, your activation will not be lost.
13- MY CHANNELS ARE NOT WORKING? We strive to provide you with a high level of service at very discounted rates. So please keep this in mind first and foremost. If a channel is down, we will do our best to restore that back to service. Please use the guidelines below before reporting a channel:
– Stop and give it a couple of minutes. We reboot and swap channels when needed. The channel may be coming back. – Is this happening on all channels? If it is, you need to check on your end. – Reboot your devices and wait for 30 secs before turning them back on (STBs, Android Boxes, Routers, Cable modems) – Make sure you are connecting using a LAN (Ethernet) cable to devices and not via Wifi.
14- CHANNEL ISSUES? If while you are watching a channel the service appears to have paused, simply select and open another channel, then return to the original channel to see if it is now playing, this can be due to break in transmission for a second, the software will halt under these conditions.
15- BUFFERING ON CHANNELS? Sometimes you may experience buffering due to low internet speed or high internet traffic.
Cause: The most common cause of buffering is the result of slow internet connection. This may be because of low internet speed or other users hogging the bandwidth in your house. Do you have lots of users in your home? Disconnect them all and try again The second reason is that you are using Wi-Fi, which is not suited for watching TV as you need direct (LAN) connection to internet network in order to enjoy smooth watching without interruptions.
Resolution: Directly connect to your router using a LAN (ethernet) cable or to a powerline adapter. If not possible, try moving the box closer to the router. Change your WI-FI channel. To avoid interference with nearby devices. If you experience buffering press “pause” for 10-15 seconds and resume, most of the time that will eliminate the need to buffer.
Please read and execute the iptv.luxe Anti Buffering Tips (located on this page)
16- ALL CHANNELS ARE BLANK? If you are using a set-top box such as MAG or AVOV and have just set up your device with our service, you will need to perform a hard reset of your device. Simply power off your device, unplug your power cable and re-plug it in.
For Kodi, you will need to clear your cache. If unsuccessful, attempt a re-install of Kodi itself.
17- SOME CHANNELS ONLY HAS SOUND WITHOUT VIDEO? Because of decoder setting problem, some channels are only having sound without images/video, please do as followings:
1. Go to Settings in your device/app/program. 3. Choose Native for the Decoder. 4. Restart.
18- SOME CHANNELS ARE NOT WORKING (BLACK SCREEN/BROKEN VOICE)? We can not promise all channels are working properly due to your Internet speed, Individual channel technical difficulties or if incompatible device/app/program is used.
19- MY M3U LINK IS NOT WORKING? If the link is not working, always check the link on PC using the VLC software. If it works it means that there is something wrong on your end. When typing in your M3U link make sure you are not entering any space and you are not using your M3U link on other devices. Contact us if the link does not work on your PC after troubleshooting.
20- CAN’T WATCH I AM BLOCKED? While we normally don't block users, it can happen from time to time when they fail to comply with IPTV.LUXE Terms of Service. If you're experiencing blocking problems please contact our support.
21- WHY MY ACCOUNT IS NOT WORKING ON MY MAG BOX OR STB EMULATOR? -Did you give us the correct MAC address? – Is your Internet speed at the recommended minimum— 15 Mbps for HD channels—or higher? – Is your device wired in (Ethernet) or is it connected wirelessly (WiFi or mobile data)? Ethernet will always be faster and more stable; use Ethernet, if you can. – Are your device’s specs powerful enough to effortlessly handle live HD streaming? – If you’re using an STB emulator did you follow the steps in our guide to Setup Android STB Emulator? – If you’re using an STB emulator have you tried wiping your app’s cache then restarting your device? – If you’re using a MAG box have you tried restarting your device? – If you’re using an Android device/MAG box have you tried logging out then factory resetting your device? – Have you double-checked the server portals we sent you in the activation e-mail?
Couldn't find your answer? Get in touch with our support team and we'll be happy to help you.